Thursday, March 11, 2010

Good Values


The dollar may not be strong against the Euro, so when you can find a good value it's always worth it. Today's United European Fare Spring Sale resulted in a nice discount of the tickets my mom and I have for our trip. Of course, I dreaded calling customer service. Years of working the phones at US Sprint and Intuit Software taught me all too well what goes on in a call center. Some of my favorite memories are when my friend Georgia and I played supervisor for each other.

"Georgia, you want to be the boss? I have a nasty one for you."

"Send him over, honey."

But, today was a different story, and after much transferring and disconnections, I got a United Representative who issued us new tickets at the lower fare. I certainly fared (pun intended) better than that woman who wound up on my US Sprint line saying that there was a 900 sex line number on her phone bill and no one could have possibly made that call.

"Who else lives with you, ma'am?" I asked.

"My 10-year-old grandson, and he goes to bed at 9pm," she quipped.

No supervisor transfer needed.


1 comment:

  1. When I was visiting the Eiffel Tower they were doing construction on it. I think it was for a big US state visit(1981). There was scaffolding and large tarps all around the tower. The person I was traveling with was afraid of heights. So when I said "don't worry" as we traveled the elevator looking down, "if anything happens to the elevator the tarps will catch you!". He didn't think that was very funny but I thought it was quite witty ;-)

    Don't worry, Rosemarie, the elevator is very safe and the view is tres bon!!

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